Shipping Time Frames
Within Ontario 3-4 business days
Within Canada 4 – 8 business days
6 – 10 business days
10 – 14 business days depending on Location
Buyer is responsible for any additional duty or taxes the package may
incur by Post Office / Customs outside of Canada.
Please note these are just the shipping time frames and does not
include time needed for production.
Once production is complete you will get an email notification that
your item is complete and ready to be shipped
We want to ensure your complete satisfaction. We will gladly exchange
your items up to 72 hours after receipt less shipping and handling
fee. Kindly email us at firstname.lastname@example.org for return shipping address if needed.
Custom pieces are Non- Refundable.
We photograph our pieces to remain true to its original colour. Please note that the appearance of colours may vary between computer screens. By purchasing an item from my online boutique, it is assumed that you have read and understand the item, information, description provided on the production and shipping times, and agree with the terms and conditions.